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ChatCoat Application

Official Legal & Compliance

Data Deletion Instructions

Last updated: August 28, 2026 • Application: ChatCoat

At ChatCoat, we respect your data privacy and provide multiple clear mechanisms for users to disconnect social media accounts, revoke third-party API access, and permanently delete all stored application data.

1. Instant In-App Channel Disconnect

You can instantly disconnect any social media account at any time without waiting:

  1. Log in to your ChatCoat dashboard.
  2. Navigate to Integrations.
  3. Click Disconnect on Meta, YouTube, TikTok, or LinkedIn.

Upon disconnection, active OAuth access tokens and refresh tokens for that channel are immediately deleted from our database.

2. Requesting Complete Account & Data Deletion

To request permanent deletion of your ChatCoat user account and all associated campaign, lead, and platform records, send an email to:

support@chatcoat.com with the subject line: "Data Deletion Request".

Please include the following in your email:

  • Your registered ChatCoat email address.
  • Your workspace name (if applicable).
  • Connected Page names, YouTube channel titles, TikTok usernames, or LinkedIn profile links.
  • A clear statement requesting the complete deletion of your account data.

3. Revoking Access Directly from Social Platforms

You can also revoke ChatCoat's permissions directly from the security settings of each respective platform:

Google / YouTube: Visit the Google Security Permissions Page, locate ChatCoat, and click Remove Access.
Meta (Facebook & Instagram): Visit Facebook Business Integrations, locate ChatCoat, and select Remove.
TikTok: In the TikTok mobile app, go to Profile → Settings and Privacy → Security & Permissions → Manage App Permissions and remove ChatCoat.
LinkedIn: Visit LinkedIn Permitted Services, locate ChatCoat, and click Remove.

4. What Data We Purge

Upon processing a verified deletion request, we permanently purge:

  • All user credentials, profile information, and organization associations.
  • All stored OAuth access tokens, refresh tokens, and channel identifiers.
  • Campaign drafts, media upload records, and scheduling parameters.
  • Collected comments, webhook execution logs, and lead database entries.

5. Processing Timeline

Deletion requests submitted via email are verified and fulfilled within 30 days. You will receive a confirmation email once the deletion process is complete.

6. Support Contact

For any questions regarding data deletion or privacy compliance, reach us at:

support@chatcoat.com