Terms of Service

Effective Date: August 28, 2026 • Application: ChatCoat

All Platforms (Overview)YouTube & Google TikTok LinkedIn Meta (Facebook & IG)WhatsApp Business X (Twitter)Reddit

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of ChatCoat ("we," "our," or "us"), operated by Sami Ullah. By creating an account, accessing our dashboard, connecting social accounts, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our service.

2. Third-Party Platform Terms & Compliance

ChatCoat interfaces with official third-party APIs. By using our platform, you agree to comply with the respective terms and policies of each connected service:

A. YouTube / Google Terms (Mandatory Notice)

ChatCoat uses YouTube API Services. By connecting a YouTube channel or using any YouTube-related features in ChatCoat, you expressly agree to be bound by the YouTube Terms of Service and acknowledge Google's processing of data under the Google Privacy Policy. You can revoke access at any time via Google Security Settings.

E. Pexels Terms & API License

ChatCoat integrates with the Pexels API to provide free high-resolution stock photos and videos. By searching, importing, or publishing content sourced from Pexels, you agree to comply with the Pexels Terms of Service and the Pexels License. In accordance with Pexels API guidelines, ChatCoat visibly preserves and displays contributor and Pexels attribution for all Pexels-sourced media.

F. Canva Connect API Integration

ChatCoat provides an optional integration with the Canva Connect API allowing you to connect your Canva account via OAuth 2.0 to view your Canva designs, brand templates, and visual assets, create new designs with social media dimensions, and export designs directly into your ChatCoat media library for use in social media campaigns.

User Authorization & Responsibility: You are solely responsible for authorizing the Canva connection and represent and warrant that you hold all necessary rights, licenses, and authorizations to connect your Canva account and to access, create, export, and use any designs, templates, or assets through the integration.
Ownership of Canva Content: You retain all right, title, and interest in and to your Canva designs and creative content. ChatCoat does not claim any ownership rights in your Canva designs, brand templates, or assets merely because they are accessed, viewed, or imported through the integration.
Independent Third-Party Service & Compliance: Canva is an independent third-party service operated by Canva Pty Ltd. Your use of Canva through the integration remains subject to applicable Canva terms, licenses, and policies, including the Canva Terms of Use. Any premium elements, audio, or stock media within your designs remain subject to Canva's content licensing requirements.
No Affiliation or Endorsement: ChatCoat is an independent SaaS application developed and operated by Sami Ullah. ChatCoat is not sponsored, endorsed, certified, affiliated with, or operated by Canva Pty Ltd.
API Availability & Service Limitations: Canva functionality relies on the continued availability of the Canva Connect API. ChatCoat cannot guarantee uninterrupted availability of Canva features if Canva modifies, restricts, suspends, or terminates API access, endpoints, or permissions.
Privacy & Data Handling: For detailed disclosures regarding how Canva OAuth tokens, account metadata, and exported design files are stored, protected, and deleted, please review Section 7 of our Privacy Policy.

3. Subscriptions, Billing & Merchant of Record (Paddle)

Our order process and payment transactions are facilitated by our Merchant of Record, Paddle.com ("Paddle").

Merchant of Record: Paddle (Paddle.com Market Ltd or its designated local operating affiliate) is the legal Merchant of Record for all ChatCoat paid subscription orders. Paddle is responsible for payment processing, currency conversion, invoicing, receipts, and the calculation, collection, and remittance of applicable sales tax, VAT, and GST.
Subscription Purchases & Recurring Billing: Paid ChatCoat plans (such as Starter, Growth, and Agency) are offered as recurring subscriptions billed on a monthly billing cycle. By initiating a subscription through Paddle Checkout, you authorize recurring charges to your designated payment method at the beginning of each billing cycle until canceled.
Compliance with Paddle Buyer Terms: When purchasing a subscription through our checkout, you agree to comply with Paddle's buyer terms and conditions, accessible at Paddle Buyer Terms.
Cancellation & Subscription Management: You may cancel or manage your active subscription at any time directly through your ChatCoat dashboard Settings via our integrated Paddle customer portal. Upon cancellation, your subscription remains active through the conclusion of your current prepaid billing period, and no further renewal charges will be applied.
Refunds: Refund requests are handled in accordance with our dedicated Refund Policy and Paddle's applicable Paddle Refund Policy.

4. Authorized Account Use & Authority

You represent and warrant that you own or have obtained all necessary legal rights, authorizations, and permissions to connect, manage, publish to, and automate the Facebook Pages, Instagram professional accounts, YouTube channels, TikTok accounts, and LinkedIn profiles linked to your ChatCoat workspace, as well as any Canva accounts, designs, templates, and digital assets you connect, create, export, or manage through the Canva Connect integration.

5. Automated Actions & Delegation

By enabling publishing schedules, keyword comment triggers, auto-reply rules, direct messaging (private replies), and campaign post auto-deletion timers, you authorize ChatCoat to execute those actions on your behalf using the OAuth credentials and API permissions you have granted.

You maintain full responsibility for the cadence, content, and appropriateness of all automated messages, replies, and scheduled publications.

6. Content Standards & Prohibited Conduct

You agree not to use ChatCoat to:

Publish or distribute spam, misleading promotions, scam links, or malicious software.
Violate intellectual property rights, trademarks, or copyrights of any third party.
Send unsolicited, abusive, defamatory, harassing, or deceptive automated messages or comments.
Bypass, circumvent, or exploit rate limits, security measures, or review guidelines of connected platforms.

7. Platform API Changes & Service Availability

ChatCoat relies on third-party APIs provided by Meta, Google/YouTube, TikTok, LinkedIn, Pinterest, Pexels, and Canva. These platforms may change their API specifications, permissions, rate limits, policies, or access tiers at any time.

We make reasonable efforts to maintain continuous service availability, but we do not guarantee uninterrupted access if a third-party platform modifies its API endpoints, revokes access tokens, experiences outages, or rejects required application reviews.

8. Disclaimer of Warranties

ChatCoat is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ChatCoat and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, goodwill, or social account standing resulting from your use of or inability to use the service.

10. Termination & Account Deletion

You may terminate your account at any time by disconnecting your channels and requesting deletion via our Data Deletion Page. We reserve the right to suspend or terminate accounts that violate these Terms or third-party platform policies.

11. Contact & Business Information

For inquiries or notices regarding these Terms, please contact:

Operator: Sami Ullah (ChatCoat)

Support Email: support@chatcoat.com

Registered Location: Pakistan (Information technology and computer service activities)